Overview
Complete Temporary Pool Fencing (“we”, “our”, or “us”) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, store and protect your personal information.By visiting our website or using our services, you consent to the collection and use of your personal information as outlined in this Privacy Policy.
What Personal Information We Collect
The personal information we may collect includes (but is not limited to):
- Your name, address, email and phone number
- Payment details (e.g., credit card or bank information)
- Business or company name (if applicable)
- IP address, browser type and device information
- Any other information you provide via forms, correspondence or direct interactions with us
How We Collect Personal Information
We collect personal information through:
- Our website contact forms, booking systems, or e-commerce portals
- Phone, email, and in-person communications
- Social media interactions
- Third-party tools, integrations or analytics (e.g., Google Analytics, payment gateways)
Why We Collect Your Personal Information
We collect your information for purposes including:
- Providing you with our services and products
- Processing payments and managing transactions
- Responding to your enquiries or customer support requests
- Sending newsletters, marketing or promotional material (with your consent)
- Improving our website, services, and customer experience
- Meeting legal, regulatory, or contractual obligations
Disclosure of Personal Information
We may disclose your personal information to:
- Our employees, contractors, and service providers
- Payment processors and IT service providers
- Professional advisers (e.g., legal or accounting services)
- Regulatory or law enforcement bodies where required by law
Overseas Disclosure
In some cases, your personal information may be stored or processed by third-party providers located outside of Australia (e.g., cloud storage or CRM systems). Where this occurs, we take reasonable steps to ensure your data is handled in accordance with the Australian Privacy Principles.
Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. This includes secure servers, password protection, encryption and regular system updates.However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute data security.
Access and Correction
You have the right to access and request correction of your personal information held by us. To do so, please contact us using the details provided below. We may require verification of your identity before granting access.
Direct Marketing
We may send you direct marketing communications (such as email newsletters or offers) with your consent. You can opt-out of these communications at any time by clicking the “unsubscribe” link or contacting us directly.
Cookies and Website Analytics
Our website uses cookies and similar tracking technologies to enhance user experience and collect data for analytics. You may adjust your browser settings to refuse cookies, but this may affect the functionality of our website.
Privacy Policy Updates
We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised date. We encourage you to review this policy periodically to stay informed of how we handle your personal information.For questions, complaints or to access or correct your personal information, please contact.